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Report an error on a register, title plan or document

Use this service if you think HM Land Registry has made a mistake on a
register entry, title plan, copy document or search of the index map.

 

You'll need an email address to use this service. We will send updates to
this email. If you do not have an email address, you can report the error by
telephone or letter.

If you need to report an issue with an Official Search, use the online
contact form.


Before you start

We'll ask you for any information that can help us investigate the error.
This may include:

  • a title number - you can find this on HM Land Registry documents

  • a HM Land Registry reference - also known as an HMLR reference,
    HMLR application reference or ABR

  • documents or evidence relating to the error
 

Business customers only

In addition to the above, we'll ask you for:

  • your key number - you can find this in portal or Business Gateway

  • a customer reference - this is a reference you create and ask us to use