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Posted Thu, 09 Apr 2026 11:11:45 GMT by Megan Burke
Solicitor only submitted os2 yesterday but we urgently need it for completion which is tomorrow. Its for a new property and the final notice day is tomorrow therefore we must complete tomorrow. Please can you escalate this so we can get the os2 done today asap please
Posted Thu, 09 Apr 2026 11:54:05 GMT by Adam Hookway
Megan - OS2s are processed within 2/3 days and there's no process to escalate/expedite them as a result. I think you rang us earlier as well but didn't have the specific details re title number and nothing showing against the post code quoted. Did you query and confirm the specifics with the conveyancer?
Posted Thu, 09 Apr 2026 12:08:04 GMT by Megan Burke
Hi Yes i did. I have the title number now. I really need this doing today due to the final notice to complete being tomorrow as the final day. I would really appreciate it if this can be done ASAP today please. Can someone please speak with a member of the team who process and ask if they could please pick this up asap.
Posted Thu, 09 Apr 2026 12:16:37 GMT by Adam Hookway
Megan - noted but you haven't shared the title number? If you have rung back and provided it to the support team then they will action it as appropriate
Posted Thu, 09 Apr 2026 12:22:45 GMT by Megan Burke
I have provided it to the team. But please can this be actioned today. Our whole transaction could fall through if its not received today.
Posted Thu, 09 Apr 2026 12:24:45 GMT by Megan Burke
HD612092
Posted Thu, 09 Apr 2026 12:25:10 GMT by Megan Burke
Plot 459
Posted Thu, 09 Apr 2026 12:28:11 GMT by Megan Burke
We have removals and everything booked and in place for tomorrow morning.
Posted Thu, 09 Apr 2026 12:48:41 GMT by Megan Burke
Anything you can do to chase would be really appreciated. We’re having an absolute nightmare here with everything. They should have submitted it sooner but for some reason didn’t. I would really appreciate it so much if it can get done and sent back to my solictor today please
Posted Thu, 09 Apr 2026 13:06:44 GMT by Adam Hookway
Megan - I have escalated it so please bear with us and resist using multiple channels if you can. I will post again today with an update either way HD612092
Posted Thu, 09 Apr 2026 13:09:58 GMT by Megan Burke
Hi Adam. Apologies I am just so stressed and worried as we need it back today in order for everything to not fall through - i cant stress enough that we need it today. Hopefully the escalation means we can get it back today. Thank you for your help, its much appreciated. I will wait to hear from you soon.
Posted Thu, 09 Apr 2026 13:10:35 GMT by Adam Hookway
Megan - the OS2 has been completed and the result issued. Hopefully things can now progress for you positively
Posted Thu, 09 Apr 2026 13:13:07 GMT by Megan Burke
Has it been sent to my solictor?
Posted Thu, 09 Apr 2026 15:24:10 GMT by Adam Hookway
Megan - the result is issued to whoever applied. I assume that would have been your conveyancer. I'd suggest contacting them to discuss

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