When can I expect a progress update or resolution?

Hi, I wondered if it’s possible to receive progress updates on an application that was made by my solicitor? 

My current understanding is that there are a couple of applications in progress with my property I am trying to sell (these were supposed to be done on completion when I bought the property but weren’t carried out by the previous conveyancing firm). My solicitor submitted these applications sometime ago and requested these were expedited, but this was 4-6 weeks ago. It is significantly delaying the sale of my property and jeprodisring the chain as our purchase is all ready for completion  - we’re already 6 months in and with our and our buyers mortgage offers running out soon this delay is of serious concern. 

I appreciate there are complexities with the application in ways I’m not fully able to understand, but my solicitor suggests that there is no way to even provide/request a timescale resolving for this and the last update received was simply that it required a senior colleague - this was 3 weeks ago. Is this accurate? Are you able to at least provide an update or even better, an indication on what needs to be done to resolve it and how long this may take?
 

Hi Helena - that all sounds quite accurate as whilst expedition hastens the process it is not a magic wand re completing the application. For example if there are 'complexities' involved that require a senior technician to check it then there will be such a delay 
Do you have the title number perhaps so I can check and confirm for you?

Hi Adam, thanks for getting back to me.
 

Totally understand that it’s not a magic wand and these things can take time, however it would be helpful to understand roughly how much time.
 

Title number is: NN274237
 

Thanks!

Hi Helena - many thanks. So there are 3 pending applications against that title. The 2 submitted by your 'new' conveyancer are waiting for that older application to be processed. 
I'll check with the casework team to see what's happening 
NN274237

Thanks Adam! Is the original application from 2021? Please do let me know if I or my solicitor can do anything to help assist with resolving / processing the applications. 
 

Thanks :)

Helena - 2022 actually but at present it's unclear as to precisely why it's been waiting this long. That's where I have to rely on the casework team to take a look and advise
I don't think at this stage there is anything for the solicitor to resolve but I'll post again once I have something concrete to share - the ball is very much in our court 
NN274237
 

Hi Adam, 

Were you able to get any clarify from the casework team yet? :)
 

Thanks,

Heléna

Hi Helena - not as yet hence I have not posted. I will do so as soon as they have taken a look at all the pending applications and I am hopeing that will be soon

Hi Helena - the casework team have advised that they have identified where the delay has arisen and they are now seeking to resolve matters and progress the pending applications as appropriate. 
The complexity will mean that may still take a few days to reach next steps but we will update you here as appropriate once we have something more concrete to share 
So it's heading in the right direction but still a bit more to be done. Please bear with us a little longer
NN274237

Thanks for the update Adam. I look forward to hearing from you. 

Hi Adam, are you able to follow up on this please? Last I heard was that this had only been partly complete. 

Hi Helena - the application has been completed and the register updated. The new registered information is now availabel online as required and the lodging conveyancer notified. 
NN274237