How to chase a urgent application that was expedited and now outside 10 working days

<Can someone please help, we have an application in process and submitted to LR, it’s on an expedited service, which has past 10 days. We are in contract to complete by Friday this week on the sale of the house, the application is simple, transfering from current joint names and place in sole name; with a mortgage discharge in the process too, for which the mortgage lender has sent the request to remove. if It it is not changed tomorrow we will not be able to complete on Friday and we will be at breach and also will have paid of a mortgage, which we can’t get back and can not afford not to complete on the sale.how can I Chase this to get it picked up and worked upon. Any help would be amazing. It’s title deed GR317310

<p>Ti</p>

Matthew - submitted 1st July. Expedited 2nd July. Partially processed but wrong application form had been used and conveyancer contacted on 11th July. They responded same day with a new form<br> I'll check with the casework team for an update and to see if things are all now in order&#160;<br> GR317310

<p>Wow, thank you Adam for responding, anything you can do would be just amazing, this service is truely wonderful, just to be able to speak to someone is reassuring.</p>

<p>Also just a quick question, when LR raise a query does it restart the 10 day expedited service or just paused until they recieve the query response?&#160;</p>

Matthew - the 10 days quoted is simply to get the case to the processing start line. It doesn't impact thereafter and each stage is completed asap&#160;<br> GR317310

Thank you, I look forward to hearing a update from you regarding the case, once again thank you so so much for you quick response.&#160;

Hi Adam, did you manage to find out any idea when we should expect a response by?&#160;

Hi Matthew - was waiting on the casework team to advise before posting again<br> The form and evidence was insufficient so they have gone back again to the conveyancer to explain what's still needed<br> Hopefully they can confirm that for you and lodge what's required<br> GR317310

<p>Thank you. I have checked with my conveyance and they sent back straight away what was required&#160;at 16.13 and received confirmation that the evidence was accepted. Tomorrow would you be able ask if the case worker can review, please. You have been extremely helpful and I’m sure have had some impact on the caseworker picking up the case. We are so grateful.&#160;</p>

Matthew - fingers crossed their reply is now sufficient. I'll post again once more is known<br> GR317310

Morning Matthew - the application has bene completed and the updated register is available online now<br> GR317310

<p>Thank you so so much, your service has been amazing, I can’t thank you enough for the time you put in to help us. Kindest regards matthew&#160;</p>