Hi Louise - the application against that title and EX956890 was lodged on 11th September and it is waiting to be processed. We have a backlog of this type of work and it maybe several weeks still before it's processed. When it is we will contact the conveyancer as appropriate.
If there's an urgency such as an onward sale or remortgage being held up then you/they can
request expedition
If there is no urgency then a case of just waiting until your conveyancer confirms once done