expedited

can we please know how long will be to have our title update on the system as our buyer waiting for this and we need to exchange our property by the end of this months.
The title is BD353193 as we are in the situation to be lose our new purchase.
We don't have any fault in this I think.
thank you

Gina - the expedited application is still with us and I'll check with colleagues to see what the state of play is

Thank you

Gina - the application is progressing but there are prior applications against the seller's title that are impacting and have to be considered/processed ahead of your own.
We should know more in the coming days so I'd suggest you post again nearer the end of the week to see if I can update you further

Ok thanks you I will write Friday.

Hi we are in critical situation to lose our buyer and get our purchase away.
can I please ask you how it the progress we are in stress and poor health about this situation I'm enable to work.

Hi Gina - I'm sorry to read of the issues you are still facing. However we can't complete the registration at present as there is a prior application against the landlord's title that must complete before your own.
We have notified your conveyancer of this and did so again on 6th Feb to explain what was required.
Please speak to your conveyancer, PCS, and ask them to confirm and to clarify when they expect to be able to respond. If they are able to do so and in full we can then hopefully complete the registration 
BD353193

Hi All documents has been send by pcs legal.

HI Gina - they replied yesterday at 7pm so the reply and case will be referred back to the casework team to review. And if now in order it should be completed swiftly

Apologies I was informed by 1pm that they went to land registry back all the information required apologies 

Gina - no apology needed as just trying to manage your expectations re how swiftly things might proceed from here. I've flagged with the casework team so hopefully the conveyancer has now provided all that they need

Hi Gina - their reply was insufficient and we have now responded to explain

Thanks for let me know I'm really sorry to hear this,but understand is not your fault.

Good morning sorry to disturb again I just been informed that the outstanding documents had been now completed and send to pcs legal

G M Gina - they have responded this morning so that will be reviewed by the casework team as soon as possible

Good morning 

has been the case rewiew there are issues?

apologies if I disturb again

G M Gina - waiting for their response to be reviewed again
Are you also using other channels to query progress with us?

Yes apologies 

Gina - it's ok as fortunately I picked up on both channels so have amended messaging to match, hopefully. 
Do appreciate the urgency and stress but if you use multiple channels you risk adding to that if you then receive slightly different replies. 
I'd suggest sticking to this channel as easier for me to manage and to perhaps show more empathy

Ok I will tell my partner to not write apologies we are on stress as agency call us that we lose our property if this not done.