Expedite Request Assistance

We have sold my partners flat and are unable to proceed with the sale and legals until we receive the title documents. The flat was purchased as a new build in 2022. The conveyancing solicitors failed to respond to requisitions raised in July 2025 and so the application was cancelled and resubmitted in August 2025. This was expedited in early March 2026 but we have seen no movement and it is putting the sale of the flat at risk. Please can this be escalated? Application reference: MI15142

Anna - I'll ask the casework team for an update to see whether it can be progressed or not MI15142

Thanks Adam, any help you can provide would be much appreciated