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Posted Thu, 13 Feb 2025 21:35:46 GMT by Bill Marshall
I’m the landlord of a property and need to update the owner’s address for that property on the register.

I am confused about the evidence that I need to provide as described in the sticky “Update your contact address in the register” which says that

…….
you also need to send two of the following documents:
  • utility bill less than 3 months old
  • council tax bill for the current year
  • mortgage statement for the year just ended
These documents must:
  • be documents you received in the post
  • relate to the property that you want to change the contact address for
  • show the address that you want to add to the property register
  • If you do not have these documents
…………..

As the landlord I don’t have access to the documents that relate to the property, as these are the tenant’s responsibility.

I do have the documents which confirm my own identify and address, but these appear to be explicitly excluded.

Can you help me understand what documents I need to send please ?

many thanks
Bill


 
Posted Fri, 14 Feb 2025 07:44:48 GMT by Adam Hookway
Bill - if you are opting for Option B then the documents need to 'relate' to the property in section 2. If you don't have any that do relate as the tenant is paying any mortgage, council tax and utilities then Option A should be used instead and a copy of your passport or driving licence provided
Posted Fri, 14 Feb 2025 10:52:11 GMT by Bill Marshall
Hi Adam,
Thanks for the prompt reply. 
As I no longer have a passport or driving licence, what other options are open to me please ?
 
Posted Fri, 14 Feb 2025 11:37:33 GMT by Adam Hookway
Hi Bill - your only option would be to identify some documentation that does link you to the actual property itself. I assume you have something that does that but does not fall into the 3 items listed in panel B
What do you have that can relate you to that property other than your name being registered as the owner?
Posted Fri, 14 Feb 2025 11:53:07 GMT by Bill Marshall
Hi Adam,
I have a contract with the letting agency and regular landlord statements.  Could they be used instead?
 
Posted Fri, 14 Feb 2025 12:01:21 GMT by Adam Hookway
Bill - I would suggest providing copies and explaining why you are unable to provide items from options A and B
The processing team will then assess the application and take whatever steps they deem necessary to ensure all is ok and aboveboard before updating the register
Posted Fri, 14 Feb 2025 12:36:00 GMT by Bill Marshall
Thanks Adam, I can do that.
Actually, this is advice for a relative, and I'll pass on the info.
They also need to remove their deceased spouse's name from the register.  They passed away a few years ago and it was not done at the time.
This would be on a DJP form which I think I understand.
Can they send the DJP and COG1 form together for processing ?
Will they be contacted via the old address to verify the application ?  They would need to set up a redirect with the Post Office to ensure they receive any correspondence.
Thanks again for your help with this.
Posted Fri, 14 Feb 2025 12:59:21 GMT by Adam Hookway
Bil - then I suggest they combine the two applications and use form AP1 and submit the supporting evidence required for both DJP and COG1
We do carry out checks re the change of address but would not share such details - see Update registered owners' contact address (COG1) - GOV.UK re Details as to how we process such matters
Posted Fri, 14 Feb 2025 13:56:58 GMT by Bill Marshall
Thanks Adam,
Can you confirm that they should send all 3 forms together (AP1, DJP and COG1) with all the supporting evidence ?
 

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