Mortgage charge not removed by bank

Hi there<br> <br> I am trying to sell my deceased Father's house. It's a very tricky situation as there are two charges on the registry to be removed to sell.&#160;<br> <br> One of them is by Lloyds Bank which I know was the mortgage. I know my Dad paid this off at least 10 years ago but the bank never removed the charge. I don't have a mortgage number or any paperwork as it doesn't look like he kept it. I don't even know if he stayed with Lloyds for his mortgage!&#160;<br> <br> LLoyds were very unhelpful without a mortgage number so I was asked to check if the land registry holds anymore information about this charge? The title number is HP339137&#160;<br> <br> Any help very much appreciated!<br> <br> Shona

Hi Shona - the copy charge on file doesn't refer to an account number. It's rare for the paper mortgage deed submitted for registration to include such details.&#160;<br> You can apply by post for a copy of the legal charge for a fee although it's 'value' to the lender in trying to trace the record is likely to be minimal -&#160;<a href="https://www.gov.uk/get-information-about-property-and-land/copies-of-deeds">Get information about property and land: Get a copy of the deeds - GOV.UK</a>