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Posted Mon, 23 Mar 2026 13:54:00 GMT by Jemma Cinalp
Dear Team, I thought my sale was ready to complete after 7 months but now it has come to light that upon the original purchase of a new build, the car park space assigned to the property as per the signed drawings (and deeds) with my original solicitor, managed to register without the car park space. The Buyer's lender will not progress the sale until this has been updated (although some lenders allow for this to be pending inline with the sale). I understand this has been expedited but now past the 10 days and no further movement according to your records. Please could you advise if there is a backlog and how long roughly this could as now this now a huge risk to my sale and have a detrimental impact for something I did not create in the first case. Many thanks (F982XGV)
Posted Mon, 23 Mar 2026 14:10:31 GMT by Adam Hookway
Dear Jemma - I'll see if the casework team can provide an update SGL817799
Posted Mon, 23 Mar 2026 14:24:45 GMT by Jemma Cinalp
Thank you - much appreciated.
Posted Tue, 24 Mar 2026 08:54:54 GMT by Adam Hookway
Morning Jemma - the casework team need to go back to the conveyancer to request more information and will do so as soon as possible once a senior officer has confirmed next steps SGL817799
Posted Tue, 24 Mar 2026 11:43:17 GMT by Jemma Cinalp
Morning. Would you be able to determine a timeline for the senior officer to go back and then the turn around from there?
Posted Tue, 24 Mar 2026 11:53:50 GMT by Adam Hookway
Jemma - I'd expect the casework team to contact the conveyancer this week as things currently stand
Posted Wed, 25 Mar 2026 11:04:28 GMT by Jemma Cinalp
Morning Adam, Please could i check if this what the caswork team have advised?
Posted Wed, 25 Mar 2026 11:42:27 GMT by Adam Hookway
Morning Jemma - the casework team have contacted the conveyancer for more, yesterday SGL817799
Posted Fri, 27 Mar 2026 10:24:53 GMT by Jemma Cinalp
Thank you, Adam. Progress has been made and documents have been sent back to the caseworker. Would you be able to advise if this will be reviewed with the hope to be able to complete my sale as this is at major risk. Many thanks
Posted Fri, 27 Mar 2026 11:59:37 GMT by Adam Hookway
Jemma - I'll check with the casework team for an update. I'll update here once I have something to share - that may not be until the morning though depending on resource/availability. SGL817799
Posted Sat, 28 Mar 2026 09:49:44 GMT by Adam Hookway
Morning Jemma - the application has been completed and the register updated SGL817799

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