Title Registry and Plan

Dear Sirs, I have recently submitted an application via our HMLR Portal for copies of the title register and title plan; however, I have not yet received the requested documents. The HMLR reference for this application is 7HXMPBL. Could you please confirm the appropriate steps that should be taken in order to obtain the documents? I look forward to your guidance.

Dear AL - sorry to read that. Use our contact form to submit the details and the support team can investigate and ensure the copies are issued as requested https://www.gov.uk/guidance/guidance-and-support-for-property-professionals#contact-form