Removing a historical charge - Title K680841

Hi

I sent a DS1 form two months ago to remove a historical charge from property with title number K680841. The charge is still present. 

Could you please advise that this request has been received.

Thanks

Marcus

Hi Marcus - nothing has been received re that title as yet

The original was sent recorded. Can I assume you'll accept a copy?

It took me 6 months to get Citibank to issue the original DS1 as they no longer have a department for residential mortgages. I have representing the family on a probate sale and this is holding up the distribution of funds.

Marcus - understood and so you have proof of delivery? If so then please use the contact form to submit the specific details (and copy) so that the support team can investigate. 

Thank you. I have sent details via the contact form. I'd really appreciate it if someone could review urgently. 

Marcus - noted and I have asked colleagues to escalate it. If you could only attach one document then reply to the response email with the second as assume the copy DS1 and proof of purchase are separate documents to provide

Thanks. 

I've replied to the response email and attached the various evidence documents.

Hi Adam,

I’ve received a reply saying I need a DS2 form completed by a conveyancing solicitor to complete the transaction. I understood from my solicitor that this is not required if I am only removing the existing charge. Could you please confirm.

Thanks

Hi Marcus - form DS2 is an application form that goes hand in hand with the form DS1 used to then actually discharge the charge
Form DS1 does not stand on it's own and needs an application form which can be either a DS2 or AP1 in most cases

I am very disappointed to receive an email from yourselves confirming both receipt of the necessary documents ...... but notification that you have lost them.

It took me 18 months to get Citibank to prepare the DS1 form via their US corporate office. Now I need to start that process again. 

This is not the service I expected from HM Land Registry.  

Marcus - I can understand your disappointment and can see that you have responded and that the matter has been escalated as requested.