Request to cancel name change request

Hi I urgently need to exchange contracts and a request to change my name I sent in September id holding this up. Can this please be cancelled? 
EX293417

Barbara Ann Smith 

Changed name Bea Malone

Hi Bea - you need to use the contact form to request that your application is cancelled. Indicate that it's urgent. The support team can then action it. 
Public guidance: dealing with land and property - GOV.UK

Thank you, I have spoken to your helpline and completed this form. Fingers Crossed.

Good Morning

I'm still waiting on this to be actioned, is there anything else I can do to get this completed?

thanks

Good Morning Bea - nothing more you can do. As the application has been started the cancellation needs to be done by the casework team. 
EX293417